ACH Treasury Management Support Services Representative

CB&S Bank



Provides assistance and quality customer service to retail employees and other bank employees as they relate to the ACH/Treasury Management processes and services. Completes day to day tasks as assigned.



  • Moderate level of skills and knowledge of ACH/Treasury Management required to efficiently and accurately perform the duties of the department
  • Follows established procedures and management policies to provide good system control and files to safeguard financial information.
  • Maintains sufficient records for good audit trail of all transactions handled by the department.
  • Performs job functions in a variety of functional areas, including but not limited to:
  • Develop an understanding of the bank's ACH processing system and ancillary systems/modules used by the department
  • Develop an understanding of the bank's Treasury management customer services, including but not limited to ACH origination, account analysis, and Access Manager
  • Must have a strong understanding of NACHA rules and guidelines
  • Ability to represent the bank when working with vendors, auditors - both internal and external and bank management with guidance from the manager



  • Maintains accurate department records.
  • Assists in research on an as needed basis.
  • Knowledgeable of bank products and services.
  • Assists other departments as needed.
  • All other tasks as assigned.



  • High school graduate or equivalent.
  • Two to three years of operational experience, customer service experience or equivalent.
  • Must be able to set priorities and demonstrate excellent organizational skills.
  • Good communication skills, both verbal and written.
  • Ability to interact well with all bank personnel and vendors
  • Ability to perform repetitive tasks and to operate well within time restraints.
  • Must be able to follow specific instructions.
  • Must have good motor skills, continuous movement of hands.
  • Ability to perform repetitive tasks.
  • Demonstrates proficiency and commitment to excellence in performance of duties.
  • Knowledgeable of regulations governing transactions in relation to ACH
  • Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations.



 7 Office Park Circle, Birmingham, AL, USA

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